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Which type of phone number should I use?
Which type of phone number should I use?

A brief explanation of the different types of numbers we offer.

Updated over 9 months ago

Regular Local Number (10DLC)

These numbers are regular phone numbers in any area code. They allow you to send up to 3,000 messages a day. These are the most commonly used numbers.

Registration and approval is 1 to 3 weeks.

Details

  • These numbers are great for reminders, alerts, and two-way conversations. 

  • These are meant for light blasting or localized messaging.

  • You can pick your number in your own area code.

  • They can be instantly set up for use, but registration is required.

  • A private number that is only assigned to you.

  • Call forwarding is available (1 credit per minute).

  • You can set up voicemail.

  • You can send standard text messages (SMS) for 1 credit or enhanced text messages (MMS) for 2 credits.

Toll-Free Number

These numbers are toll-free, starting with 833, 844, 855, or 866. They allow you to send as many messages as needed per day.

Registration and approval is 1 to 3 weeks.

Details

  • These are great for multilocation or national organizations.

  • These numbers are great for marketing, reminders, alerts, and two-way conversations and can be used for blasting.

  • They can be instantly set up for use, but registration is required.

  • A private number that is only assigned to you.

  • Call forwarding is available (1 credit per minute).

  • You can set up voicemail.

  • You send standard text messages (SMS) for 1 credit or enhanced text messages (MMS) for 2 credits.

  • 4 - 6 week registration setup time.


Dedicated Shortcode Number

A shortcode is a shortened phone number (5 or 6 digits) used to send large-volume commercial or marketing-type text messages. Some examples are 33133 and 85463.

Registration and approval is 8 to 12 weeks.

Details

  • These numbers are great for marketing, significant volume, and big brands.

  • Unlimited messages per day.

  • 70 - 100 messages per second speeds.

  • A private number that you own.

  • Unlimited free keywords.

  • You pay for inbound and outbound messages.

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