All accounts come with the support options below. You'll see these options by signing in to your account and clicking the SUPPORT button at the top of your dashboard.
1.) Getting Started Guide - If you're new, start with this guide. It will walk you through all the basics you'll need to know and get you going right away.
2.) FAQ's - We have hundreds of questions and answers right at your fingertips. Search and get answers right away. Visit Now
3.) Video Tutorials - If you're a visual person, these tutorials will walk you through our dashboard step-by-step. Visit Now
4.) Email - If you're struggling to find answers, send our support team an email. We focus on providing high-quality responses, so you’re always getting the help you need as quickly as possible. We fully ticket each request to track all responses thoroughly, so no one gets lost or left behind.
Additional Support Options
Below are additional support options for accounts that meet certain criteria.
Account Manager - Accounts sending over a million text messages a month can be assigned an account manager. This manager is available during regular business hours and can schedule phone calls with you, answer email questions and more. If your account meets our criteria, shoot us an email to get someone assigned to your account. Regardless, you'll be in great hands with our support options above.