# Mozeo Help Center > Search for advice and answers ## General - [How much does Mozeo cost?](https://support.mozeo.com/en/articles/1554346-how-much-does-mozeo-cost.md) - [Do you have international coverage?](https://support.mozeo.com/en/articles/1554274-do-you-have-international-coverage.md) - [What happens if I need something totally custom?](https://support.mozeo.com/en/articles/1554389-what-happens-if-i-need-something-totally-custom.md) - [How quickly are messages delivered?](https://support.mozeo.com/en/articles/1554392-how-quickly-are-messages-delivered.md) - [How do I get help and support?](https://support.mozeo.com/en/articles/1554273-how-do-i-get-help-and-support.md) - [Which type of phone number should I use?](https://support.mozeo.com/en/articles/1554390-which-type-of-phone-number-should-i-use.md): A brief explanation of the different types of numbers we offer. - [Why do I have to register my phone number?](https://support.mozeo.com/en/articles/6762890-why-do-i-have-to-register-my-phone-number.md) - [How long does number registration take?](https://support.mozeo.com/en/articles/8908879-how-long-does-number-registration-take.md) - [When registering your number, make sure your website is using HTTPS](https://support.mozeo.com/en/articles/12701422-when-registering-your-number-make-sure-your-website-is-using-https.md) - [Which mobile carriers are supported?](https://support.mozeo.com/en/articles/1554395-which-mobile-carriers-are-supported.md) - [Can I port my number someplace else?](https://support.mozeo.com/en/articles/1554275-can-i-port-my-number-someplace-else.md) - [Can I get a custom or vanity phone number?](https://support.mozeo.com/en/articles/1554272-can-i-get-a-custom-or-vanity-phone-number.md) - [Where do I find reports?](https://support.mozeo.com/en/articles/1554315-where-do-i-find-reports.md) - [Do the reports show me opt-outs?](https://support.mozeo.com/en/articles/1554312-do-the-reports-show-me-opt-outs.md) - [What specific analytics do I get for text messages?](https://support.mozeo.com/en/articles/1554308-what-specific-analytics-do-i-get-for-text-messages.md) - [I forgot my password, what do I do?](https://support.mozeo.com/en/articles/1554420-i-forgot-my-password-what-do-i-do.md) - [How do I change my password?](https://support.mozeo.com/en/articles/1554418-how-do-i-change-my-password.md) - [My password isn't working?](https://support.mozeo.com/en/articles/1554360-my-password-isn-t-working.md) - [How is all of my data protected?](https://support.mozeo.com/en/articles/1554357-how-is-all-of-my-data-protected.md) - [I think my account has been compromised?](https://support.mozeo.com/en/articles/1554356-i-think-my-account-has-been-compromised.md) - [What can I do to protect the security of my account?](https://support.mozeo.com/en/articles/1554355-what-can-i-do-to-protect-the-security-of-my-account.md) - [I received a text message that I think is spam?](https://support.mozeo.com/en/articles/1554354-i-received-a-text-message-that-i-think-is-spam.md) - [Are secured pages used for the dashboard?](https://support.mozeo.com/en/articles/1554352-are-secured-pages-used-for-the-dashboard.md) ## Account Management - [Video Tutorials](https://support.mozeo.com/en/articles/1554307-video-tutorials.md) - [Is there an app I can use?](https://support.mozeo.com/en/articles/1554302-is-there-an-app-i-can-use.md) - [Can I create multiple users for my account?](https://support.mozeo.com/en/articles/1554326-can-i-create-multiple-users-for-my-account.md) - [Can I control what users are allowed to do in my account?](https://support.mozeo.com/en/articles/1554322-can-i-control-what-users-are-allowed-to-do-in-my-account.md) - [Can I delete a user and remove their access?](https://support.mozeo.com/en/articles/1554319-can-i-delete-a-user-and-remove-their-access.md) - [How are my account credits used?](https://support.mozeo.com/en/articles/1554421-how-are-my-account-credits-used.md) - [How do I upgrade my plan?](https://support.mozeo.com/en/articles/7198631-how-do-i-upgrade-my-plan.md) - [Do unused credits roll over?](https://support.mozeo.com/en/articles/5470794-do-unused-credits-roll-over.md) - [How do I buy additional credits?](https://support.mozeo.com/en/articles/1554344-how-do-i-buy-additional-credits.md) - [What is your refund policy?](https://support.mozeo.com/en/articles/5470791-what-is-your-refund-policy.md) - [Can I downgrade my plan?](https://support.mozeo.com/en/articles/5470787-can-i-downgrade-my-plan.md) - [Are there other ways to pay besides a credit card?](https://support.mozeo.com/en/articles/1554331-are-there-other-ways-to-pay-besides-a-credit-card.md) - [Where do I find my payment receipts?](https://support.mozeo.com/en/articles/3808780-where-do-i-find-my-payment-receipts.md) - [My credit card was billed, but my messages were not updated?](https://support.mozeo.com/en/articles/1554338-my-credit-card-was-billed-but-my-messages-were-not-updated.md) - [My credit card is not working?](https://support.mozeo.com/en/articles/1554340-my-credit-card-is-not-working.md) - [Can I be invoiced?](https://support.mozeo.com/en/articles/1554332-can-i-be-invoiced.md) - [How do I change or delete my credit card?](https://support.mozeo.com/en/articles/1554417-how-do-i-change-or-delete-my-credit-card.md) - [Why is my account frozen?](https://support.mozeo.com/en/articles/1554334-why-is-my-account-frozen.md) - [How do I close or cancel my account?](https://support.mozeo.com/en/articles/1554300-how-do-i-close-or-cancel-my-account.md) ## Contacts Management - [How do I add a new contact?](https://support.mozeo.com/en/articles/1554407-how-do-i-add-a-new-contact.md) - [Why is consent necessary with texting?](https://support.mozeo.com/en/articles/6762945-why-is-consent-necessary-with-texting.md) - [How do I edit or delete a single contact?](https://support.mozeo.com/en/articles/1554398-how-do-i-edit-or-delete-a-single-contact.md) - [How do I search all my contacts or group contacts?](https://support.mozeo.com/en/articles/1554416-how-do-i-search-all-my-contacts-or-group-contacts.md) - [Is there a limit to the number of contacts I can have?](https://support.mozeo.com/en/articles/1554403-is-there-a-limit-to-the-number-of-contacts-i-can-have.md) - [Contact Status Definitions](https://support.mozeo.com/en/articles/3279367-contact-status-definitions.md) - [Where do I find contacts who are opted out or invalid?](https://support.mozeo.com/en/articles/1554404-where-do-i-find-contacts-who-are-opted-out-or-invalid.md) - [Are opt out and invalid contacts removed automatically?](https://support.mozeo.com/en/articles/1554401-are-opt-out-and-invalid-contacts-removed-automatically.md) - [Opt Out Rates](https://support.mozeo.com/en/articles/1787474-opt-out-rates.md) - [What if my contact is a home number?](https://support.mozeo.com/en/articles/1554400-what-if-my-contact-is-a-home-number.md) - [Am I charged for sending to invalid contacts?](https://support.mozeo.com/en/articles/1554294-am-i-charged-for-sending-to-invalid-contacts.md) - [How do I opt back in a contact?](https://support.mozeo.com/en/articles/1554293-how-do-i-opt-back-in-a-contact.md) - [How do I opt out a contact?](https://support.mozeo.com/en/articles/1554292-how-do-i-opt-out-a-contact.md) - [How do I delete all of my contacts at once?](https://support.mozeo.com/en/articles/1554291-how-do-i-delete-all-of-my-contacts-at-once.md) - [How do I group my contacts?](https://support.mozeo.com/en/articles/1554290-how-do-i-group-my-contacts.md) - [How do I change a group name?](https://support.mozeo.com/en/articles/1554288-how-do-i-change-a-group-name.md) - [How do I delete a group?](https://support.mozeo.com/en/articles/1554285-how-do-i-delete-a-group.md) - [Can I add multiple contacts to a group at once and not select each contact individually?](https://support.mozeo.com/en/articles/1554284-can-i-add-multiple-contacts-to-a-group-at-once-and-not-select-each-contact-individually.md) - [How do I delete the contacts from one group but keep them in my account?](https://support.mozeo.com/en/articles/1554281-how-do-i-delete-the-contacts-from-one-group-but-keep-them-in-my-account.md) - [How do I delete the contacts from one group and delete them from my account?](https://support.mozeo.com/en/articles/1554280-how-do-i-delete-the-contacts-from-one-group-and-delete-them-from-my-account.md) - [How do I upload/import my contacts?](https://support.mozeo.com/en/articles/1554279-how-do-i-upload-import-my-contacts.md) - [Can I upload my contacts into a group?](https://support.mozeo.com/en/articles/1554278-can-i-upload-my-contacts-into-a-group.md) - [What data is required on your upload template?](https://support.mozeo.com/en/articles/1554277-what-data-is-required-on-your-upload-template.md) - [My contacts are not uploading?](https://support.mozeo.com/en/articles/1554276-my-contacts-are-not-uploading.md) - [How do I export all of my contacts?](https://support.mozeo.com/en/articles/1554296-how-do-i-export-all-of-my-contacts.md) - [How do I export a group of contacts?](https://support.mozeo.com/en/articles/2831752-how-do-i-export-a-group-of-contacts.md) - [How do I export my opt-out contacts?](https://support.mozeo.com/en/articles/2831760-how-do-i-export-my-opt-out-contacts.md) ## Text Messaging - [Texting Best Practices](https://support.mozeo.com/en/articles/6836933-texting-best-practices.md) - [How do I send a text message to all of my contacts?](https://support.mozeo.com/en/articles/1554415-how-do-i-send-a-text-message-to-all-of-my-contacts.md) - [Can I save a text message and send it later?](https://support.mozeo.com/en/articles/1554414-can-i-save-a-text-message-and-send-it-later.md) - [Can I send a single text message to a contact?](https://support.mozeo.com/en/articles/1554413-can-i-send-a-single-text-message-to-a-contact.md) - [How do I send a text message to a group?](https://support.mozeo.com/en/articles/1554411-how-do-i-send-a-text-message-to-a-group.md) - [How do I send a text message excluding a group?](https://support.mozeo.com/en/articles/2016984-how-do-i-send-a-text-message-excluding-a-group.md) - [What does the Preview button do?](https://support.mozeo.com/en/articles/1554412-what-does-the-preview-button-do.md) - [Enhanced Messaging](https://support.mozeo.com/en/articles/1806707-enhanced-messaging.md) - [It's saying I don't have enough credits to send. Why?](https://support.mozeo.com/en/articles/2066935-it-s-saying-i-don-t-have-enough-credits-to-send-why.md) - [How can I tell if my text message has sent?](https://support.mozeo.com/en/articles/1554410-how-can-i-tell-if-my-text-message-has-sent.md) - [My contact\(s\) are not getting my messages](https://support.mozeo.com/en/articles/5624932-my-contact-s-are-not-getting-my-messages.md) - [Can I use a shortened URL in my message?](https://support.mozeo.com/en/articles/5739386-can-i-use-a-shortened-url-in-my-message.md) - [Can I send attachments?](https://support.mozeo.com/en/articles/1638648-can-i-send-attachments.md) - [How do I add an image to a text message?](https://support.mozeo.com/en/articles/1554399-how-do-i-add-an-image-to-a-text-message.md) - [How am I charged when I send Text Messages?](https://support.mozeo.com/en/articles/1554408-how-am-i-charged-when-i-send-text-messages.md) - [Can I send text messages from a number I already own?](https://support.mozeo.com/en/articles/1554402-can-i-send-text-messages-from-a-number-i-already-own.md) - [How do I customize my text messages with recipients' first name and other data?](https://support.mozeo.com/en/articles/1554397-how-do-i-customize-my-text-messages-with-recipients-first-name-and-other-data.md) - [How do I schedule a text message?](https://support.mozeo.com/en/articles/1554396-how-do-i-schedule-a-text-message.md) - [What is the maximum length of a text message?](https://support.mozeo.com/en/articles/1554380-what-is-the-maximum-length-of-a-text-message.md) - [If I sent a group text message and they reply, will everyone get it?](https://support.mozeo.com/en/articles/1554378-if-i-sent-a-group-text-message-and-they-reply-will-everyone-get-it.md) - [Can I change the number the messages are sent from?](https://support.mozeo.com/en/articles/1554376-can-i-change-the-number-the-messages-are-sent-from.md) - [Can I send a text longer than 160 characters?](https://support.mozeo.com/en/articles/1554289-can-i-send-a-text-longer-than-160-characters.md) - [New Editor!](https://support.mozeo.com/en/articles/11932135-new-editor.md): Exciting updates to our mass texting editor. - [What's a Keyword Autoresponder?](https://support.mozeo.com/en/articles/1554391-what-s-a-keyword-autoresponder.md) - [How do I edit my keyword auto-response?](https://support.mozeo.com/en/articles/1554426-how-do-i-edit-my-keyword-auto-response.md) - [Can I do a survey or poll?](https://support.mozeo.com/en/articles/2889447-can-i-do-a-survey-or-poll.md) - [How do I add a Keyword?](https://support.mozeo.com/en/articles/1554423-how-do-i-add-a-keyword.md) - [How do I pause/stop a Keyword from working?](https://support.mozeo.com/en/articles/1554425-how-do-i-pause-stop-a-keyword-from-working.md) - [How do I see my Keyword activity?](https://support.mozeo.com/en/articles/1554424-how-do-i-see-my-keyword-activity.md) - [Can I group contacts from a Keyword?](https://support.mozeo.com/en/articles/1554422-can-i-group-contacts-from-a-keyword.md) - [What is the best way to use a keyword?](https://support.mozeo.com/en/articles/1554377-what-is-the-best-way-to-use-a-keyword.md) - [Can I get alerted if someone texts my Keyword?](https://support.mozeo.com/en/articles/1554375-can-i-get-alerted-if-someone-texts-my-keyword.md) - [Are keywords case sensitive?](https://support.mozeo.com/en/articles/1554373-are-keywords-case-sensitive.md) - [Is it possible to send two autoresponders like a conversation?](https://support.mozeo.com/en/articles/1554371-is-it-possible-to-send-two-autoresponders-like-a-conversation.md) - [What is the Inbox?](https://support.mozeo.com/en/articles/1554368-what-is-the-inbox.md) - [Where do replies and incoming text messages go?](https://support.mozeo.com/en/articles/1554366-where-do-replies-and-incoming-text-messages-go.md) - [What happens when someone replies?](https://support.mozeo.com/en/articles/1554365-what-happens-when-someone-replies.md) - [How do I reply back to a text message?](https://support.mozeo.com/en/articles/1554370-how-do-i-reply-back-to-a-text-message.md) - [Can I be alerted when a new text inbox message arrives?](https://support.mozeo.com/en/articles/1554369-can-i-be-alerted-when-a-new-text-inbox-message-arrives.md) - [What is the Text Messaging API?](https://support.mozeo.com/en/articles/1554419-what-is-the-text-messaging-api.md) - [How do I set up the Text Messaging API?](https://support.mozeo.com/en/articles/1554321-how-do-i-set-up-the-text-messaging-api.md) - [Is the API an extra charge to use?](https://support.mozeo.com/en/articles/1554320-is-the-api-an-extra-charge-to-use.md) - [Does your API have error coding?](https://support.mozeo.com/en/articles/1554317-does-your-api-have-error-coding.md) - [Where do I see the API report?](https://support.mozeo.com/en/articles/1554316-where-do-i-see-the-api-report.md) - [Where do I find the API documentation?](https://support.mozeo.com/en/articles/1554313-where-do-i-find-the-api-documentation.md) - [What is a Text-to-Win contest?](https://support.mozeo.com/en/articles/1554363-what-is-a-text-to-win-contest.md) - [How do I pick random winners?](https://support.mozeo.com/en/articles/1554337-how-do-i-pick-random-winners.md) - [How do I see previously chosen winners?](https://support.mozeo.com/en/articles/1554335-how-do-i-see-previously-chosen-winners.md) - [Can I use one keyword for multiple contests?](https://support.mozeo.com/en/articles/1554328-can-i-use-one-keyword-for-multiple-contests.md) - [Can I text the winner letting them know they've won?](https://support.mozeo.com/en/articles/1554327-can-i-text-the-winner-letting-them-know-they-ve-won.md) ## Add-Ons - [What is an Add-on?](https://support.mozeo.com/en/articles/1554361-what-is-an-add-on.md) - [How do I add an add-on?](https://support.mozeo.com/en/articles/1554362-how-do-i-add-an-add-on.md) - [How do I edit a landing page?](https://support.mozeo.com/en/articles/1554367-how-do-i-edit-a-landing-page.md) - [Do you provide a link to my add-on?](https://support.mozeo.com/en/articles/1554359-do-you-provide-a-link-to-my-add-on.md) - [How do I stop an add-on from working?](https://support.mozeo.com/en/articles/1554353-how-do-i-stop-an-add-on-from-working.md) - [What is the Image Library?](https://support.mozeo.com/en/articles/1554351-what-is-the-image-library.md) ## Voice Management - [Can I forward calls to my number?](https://support.mozeo.com/en/articles/1554342-can-i-forward-calls-to-my-number.md)