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Account Management

Video Tutorials

Is there an app I can use?

Account Info

Can I create multiple users for my account?

Can I control what users are allowed to do in my account?

Can I delete a user and remove their access?

Account Users

How are my account credits used?

How do I upgrade my plan?

Do unused credits rollover?

How do I buy additional credits?

What is your refund policy?

Can I downgrade my plan?

Are there other ways to pay besides a credit card?

Where do I find my payment receipts?

My credit card was billed, but my messages were not updated?

My credit card is not working?

Can I be invoiced?

How do I change or delete my credit card?

Why is my account frozen?

How do I close or cancel my account?

Account Purchases

Find answers and get help from Intercom Support and Community Experts

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