Account Management

19 articles in this collection
Written by Nick, Chris, and Monica

Account Info

Why do I have to register my number?

Written by Chris
Updated over a week ago

Video Tutorials

Written by Nick
Updated over a week ago

Is there an app I can use?

Written by Nick
Updated over a week ago

Account Users

Can I create multiple users for my account?

Written by Nick
Updated over a week ago

Can I control what users are allowed to do in my account?

Written by Nick
Updated over a week ago

Can I delete a user and remove their access?

Written by Nick
Updated over a week ago

Account Purchases

Which messages do I pay for?

Written by Nick
Updated over a week ago

Do unused message credits rollover?

Written by Monica
Updated over a week ago

What is your refund policy?

Written by Monica
Updated over a week ago

Can I downgrade my plan?

Written by Monica
Updated over a week ago

Are there other ways to pay besides a credit card?

Written by Nick
Updated over a week ago

How do I buy additional messages?

Written by Nick
Updated over a week ago

Where do I find my payment receipts?

Written by Chris
Updated over a week ago

My credit card was billed, but my messages were not updated?

Written by Nick
Updated over a week ago

My credit card is not working?

Written by Nick
Updated over a week ago

Can I be invoiced?

Written by Nick
Updated over a week ago

How do I change or delete my credit card?

Written by Nick
Updated over a week ago

Why is my account frozen?

Written by Nick
Updated over a week ago

How do I close or cancel my account?

Written by Nick
Updated over a week ago